Bilingual Branch Manager — Lead Growth & Service

Guadalupe Credit Union Inc.; Santa Fe (NM); On-site; USD 66,350 - 81,095; Full time

Benefits offered by this job

Benefits package

Job summary

Guadalupe Credit Union is hiring a Bilingual Branch Manager for an on-site role in Santa Fe, NM. You will lead branch staff to empower members through every interaction, overseeing hiring, training, and branch operations while supporting community outreach and the credit union's mission of financial empowerment.

You will ensure the team has the skills to provide meaningful financial guidance, foster growth, and meet branch goals in a dynamic environment.

Qualifications

• Minimum 3–5 years in a management or leadership role.
• Financial institution experience preferred.
• Bilingual in Spanish and English required.

Responsibilities

• Deliver professional, timely, and accurate service to members and employees.
• Monitor and review monthly branch production to achieve targets.
• Conduct performance reviews in a timely and consistent manner.
• Process loans, transactions, and account openings efficiently and accurately.
• Manage difficult or emotional situations with professionalism and composure.
• Communicate effectively and adapt quickly to changes in a dynamic environment.

Skills

Bilingual (Spanish/English)

Education

Associate degree

Specialized certification/licensing program

Specialized training/apprenticeship program

Job description

Guadalupe Credit Union is hiring a Bilingual Branch Manager for an on-site role in Santa Fe, NM. You will lead branch staff to empower members through every interaction, overseeing hiring, training, and branch operations while supporting community outreach and the credit union's mission of financial empowerment.

You will ensure the team has the skills to provide meaningful financial guidance, foster growth, and meet branch goals in a dynamic environment.