Branch Manager

Cal-Line; Santa Fe Springs (CA); Hybrid; USD 90,000 - 105,000; Full time

Job summary

Cal-Line is seeking a Branch Manager in Santa Fe Springs, CA to lead a multi-department team including sales, service, parts, and rental. You will own the P&L, drive profitability, and implement standard operating procedures to standardize performance across the branch.

You will partner with sales to meet revenue targets, manage vendor relations, and ensure safety and compliance in daily operations. This role requires strong leadership, strategic planning, and hands-on involvement in shop and

Qualifications

• Proven experience managing a branch, store, or dealership environment (equipment, automotive, or related industry preferred).
• Experience managing P&L and interpreting financial statements, budgets, and KPIs.
• Proficiency in CRM systems, dealership management software, and Microsoft Office Suite.
• In-depth knowledge of service shop operations, parts logistics, and inventory management.
• Strong leadership, team-building, and employee development skills; excellent communication and negotiation abilities.

Responsibilities

• Own the P&L for the branch, ensuring profitability, expense control, and revenue growth.
• Analyze financial reports to make informed business decisions.
• Implement SOPs across departments to ensure high-quality operations.
• Manage branch overheads, budgets, and forecasts to meet targets.
• Partner with sales to achieve revenue goals and develop customer relationships.
• Oversee inside sales and promote rental fleet utilization as a profit center.
• Coordinate with service and parts to ensure shop efficiency and timely repairs.
• Maintain relationships with OEMs and suppliers for favorable terms and timely availability.
• Collaborate on branch growth strategies with Regional Manager.

Skills

Branch management experience

P&L oversight

Leadership

Vendor management

Negotiation

Communication

Problem-solving

Organizational skills

Decision-making

Tools

CRM systems

Dealership management software

Microsoft Office Suite

Job description

# Branch ManagerCal-Line - 46 - Santa Fe Springs, CA 90670## OverviewSalary Range$90,000.00 - $105,000.00 SalaryPosition TypeFull TimeJob ShiftDay## Branch Manager**POSITION SUMMARY**The Branch Manager is responsible for the overall leadership, financial performance, and day-to-day operations of the branch, overseeing sales, service, parts, and rental teams. This role drives profitable growth, operational consistency, and a safety-first, customer-focused culture across all departments.**KEY RESPONSIBILITIES****Financial & Operational Management*** Own the P&L for the branch, ensuring profitability, expense control, and revenue growth.* Analyze and interpret financial reports (sales, margins, expenses, inventory turns) to make informed business decisions.* Implement standard operating procedures (SOPs) across all departments to ensure consistent, high-quality operations.* Manage branch overhead, budgets, and forecasting to meet or exceed targets.**Sales & Business Development*** Partner with sales teams to achieve monthly, quarterly, and annual revenue goals.* Support account managers in developing customer relationships and identifying new market opportunities.* Oversee inside sales efforts, ensuring timely follow-up and outstanding customer communication.* Promote rental fleet utilization and growth as a profit center.**Service, Parts & Rental Operations*** Work closely with service and parts managers to ensure shop efficiency, parts availability, and timely repairs.* Monitor rental fleet health, availability, and profitability, ensuring equipment is well-maintained and ready for customers.* Drive best practices in service workflows, technician scheduling, and warranty processes.**Vendor & Supplier Relations*** Maintain strong relationships with OEMs and suppliers, negotiating favorable terms and ensuring timely parts/equipment availability.* Stay current on new product offerings, technical updates, and market trends.**Strategic Planning & Execution*** Collaborate with the Regional Manager and leadership team to set and execute branch growth strategies.* Contribute operational insights to regional and company-wide planning.* Continuously improve processes and implement initiatives that enhance efficiency and customer satisfaction.**Safety & Compliance*** Follow all OSHA and company safety standards, and ensure receiving, material handling, rigging, forklift operation, and storage are executed safely.* Enforce hazardous material and contamination control practices, and report unsafe conditions, near misses, and incidents immediately.**QUALIFICATIONS / EXPERIENCE ENVIRONMENT*** Education: Not specified; equivalent combination of education and experience considered.* Experience: Proven experience managing a branch, store, or dealership environment (equipment, automotive, or related industry preferred); experience managing P&L and interpreting financial statements, budgets, and KPIs.* Technical Skills: Proficiency in CRM systems, dealership management software, and Microsoft Office Suite.* Knowledge: In-depth knowledge of service shop operations, parts logistics, and inventory management.* Other: Strong leadership, team-building, and employee development skills; strong problem-solving, organizational, and decision-making skills; excellent communication, negotiation, and vendor management abilities.**PREFERRED QUALIFICATIONS*** Familiarity with forestry, tree care, or heavy equipment industries.* Knowledge of OSHA, DOT, and environmental safety standards.* Background in rental fleet operations or fleet asset management.* Ability to create and implement branch-level business plans and growth initiatives.**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT*** Ability to lift up to 50 lbs and work in a hands-on environment as needed.* Primarily a branch/dealership environment, with regular time in the shop, yard, and field with customers and staff.**TRAVEL AND SCHEDULE EXPECTATIONS*** Standard schedule is Monday through Friday, with flexibility required during peak periods or business needs.* Occasional after-hours or weekend work may be necessary based on operational requirements.* Travel may be required for regional meetings, vendor visits, or training.**EEO STATEMENT*** Owen Companies are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.If you are interested in joining a fast-growing company with opportunities for advancement, please apply online or feel free to drop in and apply in person.