Branch Manager

Owen Companies; Santa Fe Springs (CA); On-site; USD 90,000 - 105,000; Full time

Job summary

Owen Companies in Santa Fe Springs, CA seeks an experienced Branch Manager to own the P&L, drive profitability, and shape growth across sales, service, and operations. You will implement SOPs, manage budgets, and coordinate with vendors to optimize performance.

The role requires strong leadership, financial acumen, and the ability to align regional plans with company targets while ensuring safety compliance and customer satisfaction.

Qualifications

• Experience managing a branch/store/dealership and P&L.
• Ability to analyze financial statements, budgets and KPIs.
• Proven leadership, team-building and employee development skills.
• Strong communication, negotiation and vendor management abilities.

Responsibilities

• Own the P&L for the branch, ensuring profitability and growth.
• Analyze financial reports to inform business decisions.
• Implement SOPs for consistent, high-quality operations.
• Manage branch overhead, budgets and forecasting to targets.
• Partner with sales to hit revenue goals and develop new markets.
• Oversee inside sales, customer communication and fleet utilization.
• Coordinate service, parts, and rental operations for efficiency.
• Maintain OEM/supplier relationships and monitor parts availability.
• Contribute to strategic planning and regional execution.
• Follow OSHA and safety standards; manage hazardous materials handling.

Skills

P&L management

Leadership

Financial analysis

Vendor management

Communication

Negotiation

CRM systems

Operations management

KPIs interpretation

Education

Equivalent education/experience

Tools

CRM systems

Dealership management software

Microsoft Office Suite

Job description

Job Details: Job Location: Cal-Line - 46 - Santa Fe Springs, CA 90670, Position Type: Full Time, Salary Range: $90,000.00 - $105,000.00 Salary, Job Shift: Day

KEY RESPONSIBILITIES

Financial & Operational Management

• Own the P&L for the branch, ensuring profitability, expense control, and revenue growth.
• Analyze and interpret financial reports (sales, margins, expenses, inventory turns) to make informed business decisions.
• Implement standard operating procedures (SOPs) across all departments to ensure consistent, high-quality operations.
• Manage branch overhead, budgets, and forecasting to meet or exceed targets.

Sales & Business Development

• Partner with sales teams to achieve monthly, quarterly, and annual revenue goals.
• Support account managers in developing customer relationships and identifying new market opportunities.
• Oversee inside sales efforts, ensuring timely follow-up and outstanding customer communication.
• Promote rental fleet utilization and growth as a profit center.

Service, Parts & Rental Operations

• Work closely with service and parts managers to ensure shop efficiency, parts availability, and timely repairs.
• Monitor rental fleet health, availability, and profitability, ensuring equipment is well-maintained and ready for customers.
• Drive best practices in service workflows, technician scheduling, and warranty processes.

Vendor & Supplier Relations

• Maintain strong relationships with OEMs and suppliers, negotiating favorable terms and ensuring timely parts/equipment availability.
• Stay current on new product offerings, technical updates, and market trends.

Strategic Planning & Execution

• Collaborate with the Regional Manager and leadership team to set and execute branch growth strategies.
• Contribute operational insights to regional and company-wide planning.
• Continuously improve processes and implement initiatives that enhance efficiency and customer satisfaction.

Safety & Compliance

• Follow all OSHA and company safety standards, and ensure receiving, material handling, rigging, forklift operation, and storage are executed safely.
• Enforce hazardous material and contamination control practices, and report unsafe conditions, near misses, and incidents immediately.

QUALIFICATIONS / EXPERIENCE ENVIRONMENT

• Education: Not specified; equivalent combination of education and experience considered.
• Experience: Proven experience managing a branch, store, or dealership environment (equipment, automotive, or related industry preferred); experience managing P&L and interpreting financial statements, budgets, and KPIs.
• Technical Skills: Proficiency in CRM systems, dealership management software, and Microsoft Office Suite.
• Knowledge: In-depth knowledge of service shop operations, parts logistics, and inventory management.
• Other: Strong leadership, team-building, and employee development skills; strong problem-solving, organizational, and decision-making skills; excellent communication, negotiation, and vendor management abilities.

PREFERRED QUALIFICATIONS

• Familiarity with forestry, tree care, or heavy equipment industries.
• Knowledge of OSHA, DOT, and environmental safety standards.
• Background in rental fleet operations or fleet asset management.
• Ability to create and implement branch-level business plans and growth initiatives.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Ability to lift up to 50 lbs and work in a hands-on environment as needed.
• Primarily a branch/dealership environment, with regular time in the shop, yard, and field with customers and staff.

TRAVEL AND SCHEDULE EXPECTATIONS

• Standard schedule is Monday through Friday, with flexibility required during peak periods or business needs.
• Occasional after-hours or weekend work may be necessary based on operational requirements.
• Travel may be required for regional meetings, vendor visits, or training.

EEO STATEMENT

Owen Companies are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.