Branch Manager

Schindler Elevator Corporation; San Diego (CA); On-site; USD 127,000 - 159,000; Full time

Benefits offered by this job

Fully vested 401k match

Competitive Medical, Dental and Vision

Vacation and holidays as outlined

Tuition Reimbursement

Parental Leave

Development opportunities

Job summary

Schindler Elevator Corporation in San Diego, CA is seeking a Branch Manager to lead service, repair, maintenance, and modernization in the assigned geography, while driving revenue and customer satisfaction across the portfolio. You will mentor a team, manage P&L, oversee safety, inventory, and field operations, and coordinate with sales and operations to grow market share.

A Bachelor's degree and 3–5 years in the industry plus leadership experience are preferred; strong communication and

Qualifications

• Bachelor's Degree.
• 3-5 years in various assignments with Schindler or related elevator industry experience preferred.
• Prior leadership experience preferred.
• People management experience strongly preferred.
• Excellent communication and leadership skills.
• Financial acumen and analytical problem-solving skills.
• Proficiency with Microsoft Word, PowerPoint and Excel; SAP experience preferred.

Responsibilities

• Develop and execute annual office business operations plans and budgets for service, repair, and modernization.
• Grow portfolio unit count and value above market standards with fixed price repairs.
• Direct market plans to sell products and services across district load centers.
• Lead a team to deliver KPI results and manage performance reviews.
• Coordinate safety practices with Field Quality Excellence and ensure proper testing and training.
• Oversee field service activities for parts, tools, and fixed assets; manage working capital and billing procedures.

Skills

Excellent communication and leadership

Financial acumen

Analytical problem-solving

Education

Bachelor's Degree

Tools

Microsoft Word

PowerPoint

Excel

SAP

Job description

Location: San Diego, CA, United States

Job ID: 92165

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don't justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Branch Manager

Your main responsibilities

The Branch Manager will provide management of company's activities and functions relating to the ongoing service, repair, maintenance and retention of all Schindler and other products existing within our portfolio as well as driving all recovery efforts for units outside our portfolio in an assigned geographic span. The Branch Manager will also oversee the Modernization activities (sales and operations) in the same assigned geography, and serve as the local connection point (resources, support and P&L) for the related New Installations activities as needed. All this work is to be fulfilled in a manner which achieves customer satisfaction as well as the strategic business objectives of the region.

• Develop and execute annual office business operations plans and budgets for service, repair, and modernization in support of the territory's financial and non-financial objectives and support the implementation of territory quality and operations initiatives. Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business. Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
• Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all relevant product lines. Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments.
• Manage, mentor and lead a team to deliver and drive their KPI's using appropriate performance management methods. Initiate procedures and leadership practices to create a business environment for participative management, including pro-active labor relations with local business agents. Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews. Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs. As required, perform duties as a sales representative or a superintendent, depending on the structure of the local office.
• Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training.
• Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results. Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures. Responsible for legal interface of procedures like collection efforts and contractual disputes.

What you bring

• Bachelor's Degree
• 3-5 years in various assignments with the Company, in the elevator industry, or in another related industry, preferred.
• Prior leadership experience preferred
• People management experience strongly preferred
• Excellent communication and leadership skills
• Financial acumen and analytical problem-solving skills
• Proficiency with Microsoft Word, PowerPoint and Excel. SAP experience is preferred

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $127,100 - $158,800

The above represents the typical salaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salaryand does not include commissions or longer-term incentives.

Our Core Values

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Equal Opportunity Statement

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

For Questions, please contact Sarah Demetria Ward at [e-mail].

We Elevate... Your Career