Branch Manager

Schindler Elevator Corporation; Drexel Gardens (IN); On-site; USD 115,000 - 143,000; Full time

Benefits offered by this job

401k match

Health insurance

Vision plan

Dental plan

Vacation time

Sick leave

Floating holidays

Tuition reimbursement

Parental leave

Career development

Job summary

Schindler Elevator Corporation in Indianapolis, IN is seeking a Branch Manager to lead service, repair, maintenance, and modernization activities across our local portfolio. You will drive profitability, safety, and customer satisfaction while coordinating sales and operations in your territory.

You will manage a team, mentor staff, set workloads, and partner with field technicians to ensure on-time installations and high-quality service.

Qualifications

• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and leadership abilities.
• Financial acumen and analytical problem-solving skills.

Responsibilities

• Develop and execute annual office business operations plans and budgets for service, repair (and modernization in some cases).
• Develop and execute a strategic plan to deliver high-quality service and grow loyalty with customers across relevant product lines.
• Manage, mentor and lead a team to deliver and drive KPI performance using appropriate management methods.
• Ensure coordination and execution on product safety responsibilities with the Field Quality Excellence organization.
• Manage field service activities for parts inventory, tools, vehicles and other fixed assets, and oversee billing procedures.

Skills

Analytical thinking

Communication

Financial acumen

Education

Bachelor's Degree

Job description

Location: Indianapolis,IN,United States

Job ID: 92309

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhancesquality of life for communities, and contribute to making places more accessible,inclusive, and sustainable for all. By joining us, you don't justbecome part of our success story; you help shape the future and continue ourrich legacy that started back in 1874.

Join us as a

Branch Manager

Your main responsibilities

The Branch Manager will provide management of company's activities and functions relating to the ongoing service, repair, maintenance and retention of all Schindler and other products existing within our portfolio as well as driving all recovery efforts for units outside our portfolio in an assigned geographic span. The Branch Manager may also oversee the Modernization activities (sales and operations) in the same assigned geography, may serve as the local connection point (resources, support and P &L) for the related New Installations activities) as needed. In some geographies, the Branch Manager may also assume some sale or superintendent responsibilities. All this work is to be fulfilled in a manner which achieves customer satisfaction as well as the strategic business objectives of the region.

Essential Function

• * Develop and execute annual office business operations plans and budgets for service, repair (and modernization in some cases) in support of the territory's financial and non-financial objectives and support the implementation of territory quality and operations initiatives. Grow portfolio unit count and value above market standards, with fixed price repairs driving the immediate business. Develop and execute market plan to direct the sale of company products and services for orders entered objective relating to price, volume, mix and market share across the various district load centers.
• * Develop and execute a strategic, sustainable plan to deliver high quality service and grow loyalty with customers across all relevant product lines. Develop and maintain strong relationships with key customers and influential industry consultants through personal contact and staff assignments.
• * Manage, mentor and lead a team to deliver and drive their KPI's using appropriate performance management methods. Initiate procedures and leadership practices to create a business environment for participative management, including pro-active labor relations with local business agents. Plan, schedule and assign workload requirements interfacing skill levels of field and administrative personnel to the needs of the operation through PMS job elements, activities and performance reviews. Set expectations for Field Technician engagement by ensuring the completion of on-time installations, maintenance quality walks, route reviews, performance reviews and ride-alongs. As required, perform duties as a sales representative or a superintendent, depending on the structure of the local office.
• * Ensure coordination and execution on all product safety responsibilities/initiatives in partnership with Field Quality Excellence organization including execution of proper testing and technical training.
• * Manage field service activities for parts inventory, company tools, vehicles and other fixed assets for most cost-effective results. Responsible for managing net working capital and overseeing appropriate asset management measures and billing procedures. Responsible for legal interface of procedures like collection efforts and contractual disputes.

What you bring

Education:

• * Bachelor's Degree

Experience:

• * 3-5 years in various assignments within the Company, in the Elevator industry, or in another related industry preferred. Prior leadership experience preferred.
• * People management experience

Knowledge, Skills and Abilities:

• * Strong analytical, problem-solving, and decision-making skills.
• * Excellent communication and leadership abilities.
• * Financial acumen and analytical problem-solving skills

What's in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $114,500-$143,100

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives.

Salary range may differ based on the final geographic location of the position.

We Elevate... Your Career

For Questions, please contactPooja Gupta at [e-mail].

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.