Branch Manager

Wallace Finance; Pryor Creek (OK); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance in Oklahoma is seeking a Branch Manager to oversee day-to-day branch operations, supervise staff, and deliver outstanding customer service. You will train new employees, enforce policies, and report performance to the District Manager while driving branch growth.

The role includes maintaining customer relations, managing accounts and receivables, and resolving escalated issues. Occasional travel may be required as part of responsibilities.

Qualifications

• Demonstrated leadership and supervision of branch staff.
• Trains new employees and communicates company policies.
• Keeps District Manager informed on branch performance.
• Motivates employees and maintains branch production to standards.
• Maintains customer relations and handles delinquent work daily.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Train new employees and develop their skills and understanding of company policies and branch operations.
• Keep the District Manager up to date on overall branch performance.
• Provide leadership to motivate staff and maintain branch production by company standards.
• Maintain growth in accounts and receivables by attracting new borrowers and retaining existing ones.
• Prepare reports as required by management.
• Maintain good customer relations.
• Maintain internal audits to satisfactory or better.
• Address all delinquent work daily and resolve serious customer issues.

Skills

Leadership

Customer service

Staff training

Branch management

Communication skills

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!
Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Branch Manager Role Responsibilities Include

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

This position may require occasional travel.