Branch Manager

Wallace Finance; Northport (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation

Monthly bonus opportunities

Job summary

Wallace Finance is seeking a friendly and outgoing Branch Manager to provide outstanding customer service and lead a branch operation. The role involves on-site management, staff training, and driving branch performance.

The position includes health/dental/vision/life insurance for full-time staff, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities.

Qualifications

• Friendly and outgoing Branch Manager with strong customer service orientation.
• Ability to lead and supervise branch staff and drive performance.
• Willingness to travel occasionally as required.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and branch operations.
• Keep the District Manager up to date on the branch performance.
• Provide leadership to motivate employees and maintain branch production levels.
• Maintain growth in accounts and receivables by acquiring new borrowers and retaining existing ones.
• Prepare reports as required by management.
• Maintain good customer relations.
• Perform internal audits to satisfactory or better.
• Address delinquent work daily and handle serious customer issues.

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you! Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service! Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Branch Manager Role Responsibilities Include

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

This position may require occasional travel.