Branch Manager

Wallace Finance; Arnold (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid holidays

Vacation time

Monthly bonuses

Job summary

Wallace Finance is seeking a Branch Manager to lead a local consumer finance branch and deliver outstanding customer service while managing day-to-day operations.

You will supervise staff, train new hires, and drive branch performance by meeting company standards, growing customer accounts, and maintaining strong client relations. Travel may be required occasionally.

Qualifications

• Experience supervising branch staff and operations.
• Strong customer service and communication skills.
• Ability to train new employees and implement company policies.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Train new employees and develop their skills in branch operations and policies.
• Keep District Manager updated on branch performance and metrics.
• Motivate staff to achieve branch production and company standards.
• Grow accounts and receivables by acquiring new borrowers and retaining existing ones.
• Prepare reports for management and maintain good customer relations.

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!
Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Branch Manager Role Responsibilities Include

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

This position may require occasional travel.