Branch Manager

Wallace Finance; Wilburton (OK); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Paid holidays

Vacation time

Monthly bonus

Job summary

Wallace Finance in Wilburton, OK, is seeking a Branch Manager to oversee day-to-day branch operations, supervise staff, and deliver outstanding customer service. This on-site role is part of a growing network of small consumer loan offices, with a track record dating back to 1980.

You will train new employees, drive growth in accounts and receivables, maintain internal audits, handle delinquent issues, and report performance to the District Manager.

Qualifications

• Leadership experience overseeing a team in a financial services or retail setting.
• Proven ability to deliver exceptional customer service and resolve issues.
• Strong supervision and training skills for new staff.

Responsibilities

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

Skills

Leadership

Customer service

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!
Wallace Finance is looking for a friendly and outgoing Branch Manager who can provide outstanding customer service!
Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

The Branch Manager Role Responsibilities Include

• Provide on-site day-to-day management and supervision of branch employees.
• Trains new employees and develops their skills and understanding of company policies and all phases of branch operations, procedures and laws governing the consumer finance business.
• Keep the District Manager up to date on the overall performance of the branch.
• Provide leadership necessary to motivate employees and create and maintain a high degree of branch production by achieving company standards.
• Maintain consistent growth in accounts and receivables through obtaining new borrowers and retaining existing borrowers.
• Prepare reports as required by management
• Maintain good customer relations
• Maintain internal audits to satisfactory or better.
• See that all delinquent work is completed each day.
• Handle all serious customer issues that require management assistance.

This position may require occasional travel.