Branch Manager

Horizon America Staffing; New Jersey; On-site; USD 85,000 - 120,000; Full time

Job summary

Horizon America Staffing in New Jersey is seeking a Branch Operations Manager to lead daily operations across Willingboro and Philadelphia. You will oversee recruiting, onboarding, payroll coordination, and ensure compliance with employment laws while maintaining accurate records in the ATS and CRM.

This role drives high-volume recruitment for light industrial positions, builds a robust candidate pipeline, and partners with clients to forecast workforce needs.

Qualifications

• 3-5+ years of staffing industry experience, preferably in light industrial staffing.
• Previous branch management or leadership experience preferred
• Experience managing recruiters and branch operations.
• Proficiency with ATS, CRM, and Microsoft Office.
• Must be bilingual (English / Spanish)

Responsibilities

• Oversee daily branch operations to ensure efficiency and compliance for Willingboro and Philadelphia office.
• Oversee recruiting, onboarding, payroll coordination, workers' compensation claims, and unemployment issues.
• Lead recruiting efforts for warehouse, manufacturing, distribution, logistics, production, and other light industrial positions.
• Coach and develop branch staff; conduct performance reviews and set measurable goals.
• Partner with clients to forecast workforce needs and monitor client satisfaction.

Job description

Job Description

Branch Operations

• Manage daily branch operations to ensure efficiency and compliance for Willingboro and Philadelphia office.
• Oversee recruiting, onboarding, payroll coordination, workers' compensation claims, and unemployment issues.
• Ensure compliance with federal, state, and local employment laws.
• Maintain accurate documentation and reporting in the ATS and CRM.
• Monitor branch profitability, expenses, and budget.

Recruiting & Workforce Management

• Lead recruiting efforts for warehouse, manufacturing, distribution, logistics, production, and other light industrial positions.
• Ensure recruiters maintain an active pipeline of qualified candidates.
• Improve fill rates and reduce time-to-fill.
• Support high-volume hiring initiatives and onsite recruiting events.
• Ensure employee retention through effective engagement and communication.
• Experience using social media platforms for recruiting.

Client Relationship Management

• Conduct regular client visits and business reviews.
• Resolve service issues quickly and professionally.
• Monitor client satisfaction and identify opportunities for continuous improvement.
• Partner with clients to forecast workforce needs.

Leadership & Team Development

• Recruit, coach, and develop branch staff.
• Conduct performance reviews and establish measurable goals.
• Foster a culture of accountability, teamwork, and customer service.
• Train employees on company policies, compliance, and best practices.

Qualifications

• 3-5+ years of staffing industry experience, preferably in light industrial staffing.
• Previous branch management or leadership experience preferred
• Experience managing recruiters and branch operations.
• Proficiency with ATS, CRM, and Microsoft Office.
• Must be Bilingual (English / Spanish)

Preferred Experience

• High-volume recruiting.
• Temporary staffing operations.
• Warehouse and manufacturing staffing.
• Onsite workforce management.
• Workers' compensation and unemployment management.

Physical Requirements

• Ability to travel locally for client visits and business development.
• Ability to work in warehouse and manufacturing environments when conducting site visits.

Company Description

Horizon America Staffing is a privately owned, certified minority business enterprise. We provide staffing solutions to mainly light industrial clients in Central and South New Jersey, Florida, Pennsylvania, Indiana, Georgia, Texas and Florida.