Branch Manager

Atlas Credit Company Inc; El Paso (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life Insurance & 401(k) with Company @

Paid Vacation, Sick Time, Major H

Job summary

Atlas Credit is seeking a dynamic Branch Manager to lead our El Paso team, oversee branch operations, and deliver outstanding customer service. The ideal candidate is hands-on, goal-oriented, and passionate about coaching staff to success.

This role requires strong leadership, communication, and problem-solving skills, with a commitment to helping customers manage their financial needs. The position offers competitive base salary, commission, bonuses, and comprehensive benefits.

Qualifications

• 1+ year of management experience (preferred).
• Experience in customer service or financial services.
• Strong leadership, communication, and organizational abilities.
• Familiarity with CRM systems and financial regulations.
• Valid driver's license, insurance, and reliable vehicle.
• Bilingual in English and Spanish.

Responsibilities

• Lead, train, and motivate branch employees to achieve goals.
• Build and maintain customer relationships through effective communication.
• Oversee loan applications and ensure policy compliance.
• Conduct field collections at customers' homes or workplaces.
• Maintain accurate customer records and documentation.
• Ensure cash handling and office security.
• Drive branch growth through marketing and outreach.
• Address customer concerns and provide timely solutions.

Skills

Leadership

Communication

Organizational skills

Multitasking

Customer service

Bilingual English & Spanish

Tools

CRM systems

Job description

About Atlas Credit Company

Since 1968, Atlas Credit Company has provided over $3 billion in financial assistance, helping millions of customers achieve financial stability. As a family-owned and community-driven financial institution, we are committed to integrity, transparency, and exceptional customer service. We value our employees as the foundation and future of our company.

Job Overview

Atlas Credit is seeking a dynamic and results-driven Branch Manager to lead our team, oversee branch operations, and ensure outstanding customer service. The ideal candidate is hands-on, goal-oriented, and passionate about coaching their team to success. This role requires strong leadership, communication, and problem-solving skills, along with a commitment to helping customers manage their financial needs.

Key Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure compliance with company policies.
• Conduct field collections by visiting customers’ homes or workplaces when necessary.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Qualifications

• Experience: 1+ year of management experience (preferred).
• Industry Knowledge: Customer service or financial services experience.
• Skills: Strong leadership, communication, and organizational abilities.
• Tech-Savvy: Familiarity with CRM systems and financial regulations.
• Multitasking: Ability to prioritize tasks and work efficiently under pressure.
• Fieldwork: Must have a valid driver’s license, insurance, and reliable vehicle.
• Language: Bilingual in English & Spanish.

Schedule & Work Environment

8-hour shifts– Monday to Friday Weekends as needed

Compensation & Benefits

• Competitive Base Salary + Commission & Bonuses
• Comprehensive Health, Dental, & Vision Insurance
• Life Insurance & 401(k) with Company Match
• Paid Vacation, Sick Time, & Major Holidays
• Career Growth & Advancement Opportunities

Join Our Team!