Branch Manager

S; City of Rochester (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health care plan

401k with company match

Paid time off

Training & development

Bonus opportunities

Job summary

S&K Building Services is seeking an experienced Branch Manager to lead operations, drive a high-performing team, and ensure service excellence for clients. You will oversee staffing, scheduling, payroll, safety, and client relationships while fostering integrity and innovation.

Lead recruitment and development efforts, manage budgets and quality audits, support sales initiatives, and implement process improvements.

Qualifications

• 5+ years in the service industry
• 3+ years in operations or branch management
• Proven leadership and team development skills
• Strong communication and problem-solving abilities
• Proficiency in Microsoft Office and scheduling/payroll systems
• Bilingual English/Spanish preferred
• Valid driver's license and reliable transportation

Responsibilities

• Manage day-to-day branch operations for efficiency and compliance
• Recruit, train, and develop high-performing teams
• Ensure strict adherence to safety protocols and regulatory standards
• Build strong client relationships and ensure customer satisfaction
• Conduct quality audits and implement improvements
• Support sales efforts and contribute to business growth
• Oversee payroll and labor forecasting

Skills

Leadership

Communication

Team development

Problem solving

Bilingual English/Spanish

Tools

Microsoft Office

Scheduling systems

Payroll systems

Job description

S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high-performing team. This is a key leadership role in a dynamic environment focused on service excellence, team development, and customer satisfaction.

About the Role:

We're seeking a dynamic Branch Manager to lead operations, drive team success, and ensure exceptional service quality. This role oversees all branch functions-staffing, scheduling, payroll, equipment management-while fostering a culture of safety, integrity, and innovation.

Key Responsibilities:

• Manage day-to-day branch operations for efficiency and compliance
• Recruit, train, and develop high-performing teams
• Ensure strict adherence to safety protocols and regulatory standards
• Build strong client relationships and ensure customer satisfaction
• Conduct quality audits and implement improvements
• Support sales efforts and contribute to business growth
• Oversee payroll and labor forecasting

Qualifications:

• 5+ years in the service industry
• 3+ years in operations or branch management
• Proven leadership and team development skills
• Strong communication and problem-solving abilities
• Proficiency in Microsoft Office and scheduling/payroll systems
• Bilingual (English/Spanish) preferred
• Valid driver's license and reliable transportation

What We Offer

• Competitive Base Salary
• Weekly Pay
• Bonus Opportunities (Based on individual and company performance)
• Health Care Plan (Medical, Dental & Vision) - Benefits Effective the first of the month following 30 days of hire
• Retirement Plan (401k with a Company Match)
• Paid Time Off (Vacation & Public Holidays)
• Training & Development

What We Value:

Safety, Customer-Centricity, Integrity, Teamwork, Innovation