Branch Manager

Mazzella; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

Free Teledoc visits

Tuition reimbursement

Job summary

Mazzella is seeking a Branch Manager to lead our team in Charlotte, NC. This role combines leadership with a sales-driven mindset to drive growth, deliver exceptional customer experiences, and uphold safety and service standards.

You will act as owner and coach, guiding performance, and building a culture of accountability, development, and client-focused solutions across Rigging, Service, and Engineered Products.

Qualifications

• Leadership experience in a sales-driven, service, or industrial environment.
• Strong business acumen with budgets, A/R, and P&L experience.
• Decision-making and time-management skills.
• Effective communication and strategic planning ability.
• Experience in leading and developing teams.

Responsibilities

• Lead & coach: Develop, mentor, and empower your team across Rigging, Service & Engineered Products.
• Drive performance: Own your branch's P&L, sales targets, and financial results.
• Grow the business: Expand inspection contracts and identify repair opportunities.
• Deliver excellence: Strengthen customer partnerships through consultative sales and service.
• Operate efficiently: Apply Lean principles to streamline operations and improve delivery.
• Invest in people: Recruit, retain, and promote talent with development plans.

Job description

Branch Manager

Do you thrive on leading teams, driving sales, and building relationships that last a lifetime? At

Brief Description

Branch Manager

Do you thrive on leading teams, driving sales, and building relationships that last a lifetime? At Mazzella, we’re looking for a Branch Manager who combines a sales mentality with strong leadership to inspire people, grow the business, and deliver an exceptional customer experience.

This isn’t just about running operations—it’s about being an owner, coach, and trusted partner who sets the standard for safety, service, and success.

Requirements

About Mazzella

At Mazzella, we're more than just a company – we're a family. With over 1,300 employees and 60 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team-oriented environment where your well-being and growth are our top priorities.

What You’ll Do

• Lead & coach: Develop, mentor, and empower your team across Rigging, Service & Engineered Products. Build a culture of accountability, growth, and safety.
• Drive performance: Own your branch’s P&L, sales targets, and financial results by managing productivity, scheduling, and cost control.
• Grow the business: Expand inspection contracts and uncover opportunities for repairs, upgrades, and new solutions.
• Deliver excellence: Strengthen customer partnerships and create new ones through consultative sales and superior service.
• Operate efficiently: Apply Lean principles to streamline operations, improve delivery, and maximize field utilization.
• Invest in people: Recruit, retain, and promote talent through performance reviews, career pathing, and development plans.

Experience & Skills

• Proven leadership experience in a sales-driven, service, or industrial environment.
• Strong business acumen with experience managing budgets, A/R, and P&L.
• Demonstrated decision-making and time-management skills.
• Established communication and strategic planning ability.
• Experience in leading, developing, and delegating to teams.
• Successful completion of all coursework, OJT, and projects within Mazzella Lifting School.
• Must successfully complete a criminal background check, physical, drug screen, and E-verify.

Summary

Why Join Mazzella?

• Team-Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits: Take advantage of our Teledoc service with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

Our Core Values

• Be Safe – A personal commitment to everyone’s well-being; purposeful control of risk.
• Be a Lifelong Learner – Routinely acquire new skills and capabilities that bring value.
• Be Humble – Emphasize the team over self, without ego or status.
• Be Hungry – Always looking for more, self-motivated, and committed to going above and beyond.
• Be Smart – Common sense about people; good judgment and intuition about group dynamics.

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we’ll achieve greatness and shape the future of our industry.

EOE / Drug Free Workplace