Below The Hook Specialist

Mazzella; Cleveland (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Mazzella is seeking an outside sales professional to support Account Managers and End Users in the Midwest and Gulf Coast regions. The role requires knowledge of standard and custom below-the-hook products/equipment and strong MS Office skills, with Netsuite proficiency expected as part of the CRM system.

Candidate must be able to draft proposals, manage daily CRM activity, and consult with Account Managers on equipment options and capabilities.

Qualifications

• Outside sales experience in industrial equipment or similar product lines.
• Ability to learn CRM and operating systems; Netsuite experience preferred.
• Strong communication and proposal development skills.

Responsibilities

• Serve as subject matter expert on service and inspection related sales for the territory.
• Promote products and offerings through consultative sales and on-site support.
• Develop strategies to expand existing business and acquire new customers.
• Mentor account managers on technical sales processes and markets.
• Utilize CRM to maintain call records and support sales goals.
• Prepare tailored proposals and follow up on opportunities.

Skills

Sales experience

Account management

CRM proficiency

Proposal drafting

Education

High School Diploma

Bachelor's degree (related field)

Industrial sales experience

Tools

Netsuite

Microsoft Office

Job description

Brief Description

This is an outside sales position that requires knowledge of standard and custom below the hook products/equipment. The individual chosen will need to be able to understand and consult Mazzella Account Managers and End Users on equipment options and capabilities. This role will be to support Account Managers and customers in the Mid-west and Gulf Coast Regions. Candidate must be proficient with Microsoft Office Tools and have the ability to learn our CRM and Operating System, (Netsuite). The position will require daily CRM activity entries and the ability to draft proposals. Excellent communication skills are also a must.

Brief Description

This is an outside sales position that requires knowledge of standard and custom below the hook products/equipment. The individual chosen will need to be able to understand and consult Mazzella Account Managers and End Users on equipment options and capabilities. This role will be to support Account Managers and customers in the Mid-west and Gulf Coast Regions. Candidate must be proficient with Microsoft Office Tools and have the ability to learn our CRM and Operating System, (Netsuite). The position will require daily CRM activity entries and the ability to draft proposals. Excellent communication skills are also a must.

Requirements

Duties and Responsibilities

• Be the Mazzella BTH department’s “Subject Matter Expert” when it comes to service and inspection related sales and marketing efforts for your geographic area.
• Promote Mazzella BTH and inspection offerings and products within an assigned territory by utilizing a consultative sales approach through best practices and use of on-site support including field visits and sales to new and existing customers; recommends product and service enhancements that increase sales and capitalize on margin potential
• Understand local customer base and seek opportunities to both expand both our existing business, as well as help to create, and execute, a workable strategy to gain market share of new customers through inspection related offerings with the Lifting Specialists
• Mentor Account Managers to help develop a deeper understanding of BTH’s technical sales process, it’s customers and the markets in which they exist
• Utilize the Company’s customer relationship management system to maintain complete call records, gather business intelligence and valid customer/account information which supports increased product sales goals and clarity of progress
• Plan, organize, and coordinate with management to qualify leads opportunities, projects, or contract management; provide appropriate and timely follow up and information gathering for all provided and self-generated leads
• Assist in following up on active repair quotes when required and document the progress
• Partner with Segment Managers and vertical experts to develop, monitor and achieve segment/vertical targets and goals. Identify customer issues and partners with management to address any customer opportunities or threats
• Create a structure of local communication protocols to solve customer needs and provide solutions that meet customer requirements in all areas from production to maintenance through an industry expert perspective in an aggressively responsive manner
• Prepare, tailor, support and present professional proposals that solve challenges and aid in closing business
• Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety Guidelines
• Other duties as assigned

Education And Experience

• A high school diploma or GED is required; an undergraduate degree from an accredited college or university in a related discipline. In the absence of a degree, directly related job experience serving in an industrial sales role, where a number of years and proven knowledge may offset the degree requirement
• 5 years in a sales or service role or equivalent military experience, or the equivalent combination of education and experience is required
• Willingness to stay educated in the lifting and rigging industry; as engineered products become increasingly sophisticated, need to be increasingly computer literate and technologically savvy
• Must be detail oriented, self-motivated and disciplined with the ability to multi-task
• Strong analytical, conceptual and planning skills are required
• Written and verbal communication skills
• Excellent math skills and overall PC literacy (Microsoft Office) are required
• Must successfully complete a criminal background check, drug screen and E-verify

Summary

At Mazzella, we're more than just a company – we're a family. With over 1,200 employees and 40 locations, we lead the industry with humility and dedication to our people. When you join us, you become part of a team-oriented environment where your well-being and growth are our top priorities.

Why Join Mazzella?

• Team-Oriented Environment: Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance: Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development: Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture: Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries: Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits: Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits: Take advantage of our Teledoc service for virtual doctor visits with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement: Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

At Mazzella, Our Core Values Drive Everything We Do

• Be Safe – personal commitment to all stakeholder’s well-being; purposeful control of risk
• Be a Lifelong Learner – routinely acquire new skills and capabilities that bring value
• Be Humble – lack excessive ego or concerns about status. Emphasize the Team over self
• Be Hungry – always looking for more, self-motivated, and diligent. Do more than to just get by, committed
• Be Smart – common sense about people, good judgement, and intuition around their impact on group dynamics

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we'll achieve greatness and shape the future of our industry.

EOE/Drug Free Workplace