Branch Manager

Minnesota League of Credit Unions; Brooklyn Park (MN); On-site; USD 61,000 - 92,000; Full time

Job summary

Minnesota League of Credit Unions is seeking a Branch Manager to lead daily branch operations, supervise staff, and drive member service and growth.

You will monitor activity, coach employees, meet sales targets, and ensure compliance while collaborating with senior leadership to deliver high-quality financial services and a positive member experience.

Qualifications

• Requires a 4-year college degree or equivalent banking experience.
• Experience supervising 4+ employees preferred.
• Knowledge of modern management techniques and staff development.
• Ability to meet sales targets and drive member-focused results.

Responsibilities

• Monitor branch activity including sales, production results, transaction volumes and errors
• Meet goals and metrics
• Provide training, coaching, development and motivation to branch employees
• Ensure compliance with laws and audits
• Create a business development plan to build member relationships
• Conduct meetings and performance reviews
• Address member and employee satisfaction promptly
• Participate in hiring branch staff
• Adhere to BSA policies and procedures
• Other responsibilities as assigned

Skills

Staff coaching

Sales targets

Customer service

Regulatory compliance

Notary license

Communication

Training and development

Education

4-year college degree

Job description

Salary: $61,209.08 - $91,813.63 Annually

Application Deadline: N/A

Branch Management

Responsibilities

• Monitor branch activity including sales, production results, transaction volumes and errors
• Meet goals and metrics
• Bring out the best in the branch employees by providing training, coaching, development and motivation
• Communicate with upper management and staff to ensure all are working in compliance with all applicable laws and regulations – including audits and documentation
• Create a business development plan to help build member relationships and educate people about the credit union and the products and services we provide
• Share knowledge and evaluate job performance of employees by conducting department meetings, one-on-ones, hip coaching, and performance reviews
• Address member and employee satisfaction issues promptly
• Participate in the hiring process for branch staff
• Adhere to high ethical standards by following Bank Secrecy Act (BSA) policies and procedures as they relate to this position
• Other responsibilities as assigned

Skills & Qualifications

• 4-year college degree, or equivalent credit union or banking experience
• 2 years’ supervisory experience, preferred – managing 4+ employees
• Sufficient knowledge of modern management techniques and best practices, including training and development of employees
• Consumer lending underwriting skills preferred
• Notary and Medallion Stamp permissions
• Ability to meet sales targets and production goals, results driven and member focused
• Excellent organizational, customer service and communication skills
• Health, dental and vision insurance
• Health Savings/ Flexible Spending accounts
• 401(k) and pension plans
• Life insurance and supplemental insurance
• Paid time off out of the office – Vacation time, Sick time and Paid Holidays
• Employee referral program Plus much more!