Branch Manager

SIXT; Boston (MA); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Health Insurance

Company Car

401k

Paid Time Off

Annual Bonus

Uniform & Dry Cleaning

Exclusive Employee Rentals

AI tools access

Job summary

SIXT is hiring a Branch Manager to lead a multi-branch team, manage the fleet, and drive top-tier customer service in the Boston area. The role emphasizes sales growth, operational excellence, and strong leadership across divisions.

You will oversee budgets, recruit and develop staff, and ensure vehicle readiness and safety while delivering a premium customer experience. A company car is provided, with bonus incentives and development opportunities.

Qualifications

• Bachelor’s degree with sales and customer service experience.
• 2–3 years in a supervisory role, or 5 years in car rental management.
• Strong communication and leadership abilities.

Responsibilities

• Lead budgets, sales, and market penetration across branches.
• Develop trainees and staff through regular reviews and coaching.
• Recruit new team members with Talent team support.
• Manage vehicle fleet and branch operations for efficiency.
• Ensure premium customer service and resolve complaints with regional guidance.

Skills

Sales leadership

Budget management

Team development

Customer service

Recruitment

Education

Bachelor's degree

Job description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a starting salary of $75,000 plus an annual bonus incentive capped at $34,500!

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Plan Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees