Branch Manager (Newark Airport)

GEDANKENBURG GmbH & Co. KG; Newark (NJ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Company car

Health insurance

Paid time off

Branch bonus plan

Uniform & equipment

Job summary

SIXT Newark is seeking a Branch Manager to lead a dynamic team, drive sales, and manage fleet operations. You will be responsible for budgets, market penetration, and delivering top-tier customer service across branches in the area.

The role requires supervisory experience in sales and customer service, a Bachelor's degree, and US work authorization. A company car and health benefits are part of the package, along with performance-based bonuses and development opportunities.

Qualifications

• Bachelor's degree with relevant sales/customer service experience and supervisory exposure
• Strong communication and interpersonal skills, including cross-cultural abilities
• Work authorization to work in the United States and no sponsorship needed now or in the future

Responsibilities

• Oversee budgets, sales, and market penetration across multiple branches to drive revenue and profitability
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents with regular performance reviews
• Recruit new team members in collaboration with Talent team and coach managers in recruitment
• Manage vehicle fleet and operations, ensuring safety, CI compliance and efficient workflows
• Ensure premium customer service, handle complaints, and collaborate with regional managers to optimize processes

Skills

Supervisory skills

Sales leadership

Customer service

Multilingual communication

Education

Bachelor's degree

Job description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $70,313 plus a bonus target up to $37,500.

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Plan Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees