Branch Manager (Newark Airport)

SIXT; Newark (NJ); On-site; USD 63,281 - 77,344; Full time

Benefits offered by this job

Comprehensive health & insurance

Company car

PTO & sick leave

Branch bonus

Uniform & dry cleaning

Exclusive employee rentals

AI tools access (Claude by Anthropic &

Job summary

SIXT in Newark seeks a Branch Manager to lead a multi-branch team, manage fleet operations, and deliver top-tier customer service. You will drive revenue growth and oversee recruitment, coaching, and performance reviews across staff and trainees.

The role requires a bachelor’s degree with years of sales, customer service, and supervisory experience; US work authorization is required, along with a valid driver’s license. A competitive package with bonuses and company car is offered.

Qualifications

• Bachelor's degree with 2–3 years in sales and customer service, plus 2 years supervisory experience (or 5 years in car rental with 2 years as a manager).
• Strong supervisory and interpersonal skills, with the ability to communicate in multiple languages a plus.
• Must be authorized to work in the United States and have a valid driver's license.
• Age at least 18 and able to work day/evening shifts.

Responsibilities

• Oversee budgets, sales, and market penetration across multiple branches and drive revenue growth.
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents.
• Recruit new team members with Talent team support and coach managers in recruitment.
• Manage vehicle fleet and operational tasks to ensure efficient workflows.
• Maintain premium customer service, handle complaints, and collaborate with regional managers to optimize processes.

Skills

Sales leadership

Budgeting & revenue growth

Team leadership

Customer service

Recruitment & coaching

Communication skills

Education

Bachelor's degree

Job description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a yearly salary of at least $70,313 plus a bonus target up to $37,500.

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees