Branch Manager (Chicago South Loop)

SIXT; Chicago (IL); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Company car

AI tools access (Claude by Anthropic)

Uniform & dry cleaning

Employee rental benefits

Bonuses

Job summary

SIXT is seeking a Branch Manager to lead a high-performing team, manage the fleet, and drive revenue growth while maintaining top-tier service.

You will champion a premium customer experience, coach staff, recruit new team members with the Talent team, and ensure compliance with health and safety standards. A Bachelor's degree with sales and supervisory experience is required, along with US work authorization.

Qualifications

• Bachelor’s degree with 2–3 years in sales and customer service, plus 2 years in a supervisory role (or 5 years in car rental with 2 years as manager).
• Strong supervisory and communication skills; ability to communicate in other languages is a plus.
• Must be authorized to work in the United States without sponsorship.
• At least 18 years old; valid driver’s license with a clean record; ability to work day/evening shifts.

Responsibilities

• Manage budgets, sales and market penetration across multiple branches.
• Lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular reviews.
• Recruit new team members with Talent team and coach managers in recruitment.
• Oversee vehicle fleet and operational tasks (health and safety, CI, defleets).
• Ensure premium customer service, handle complaints, and work with regional managers to optimize processes.

Skills

Sales experience

Leadership

Customer service

Budget management

Recruitment

Communication skills

Education

Bachelor's degree

Job description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a starting salary of $65,000 plus an annual bonus incentive capped at $33,000 !

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) or relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work day/evening shifts

WHAT WE OFFER

• Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
• AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve
• Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
• Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
• Branch Bonus Plan Participate in a performance-based branch bonus plan
• Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us