Branch Loan Sales Pro: Customer Solutions

1st Franklin Financial Corporation; Middlesborough (KY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus potential

Medical, dental, vision

401(k)

Job summary

1st Franklin Financial Corporation is seeking a Loan Sales Representative to join our branch team. The role emphasizes interpersonal skills and business knowledge to meet customer needs, collaborating closely with the Branch Manager and staff to build relationships.

You will drive exceptional customer experience by understanding product features and maintaining confidentiality of customer information. The position requires the ability to engage customers professionally, with a results-oriented

Qualifications

• Excellent verbal and written communication skills.
• Ability to build relationships with customers and teammates.
• Strong attention to confidentiality and accuracy when handling customer data.

Responsibilities

• Recommend products and services to meet customer needs and branch sales goals.
• Market branch products and services to customers and prospects.
• Conduct calls to collect payments and originate new loans with customers.
• Develop knowledge of underwriting methods and sales tools to support sales efforts.
• Ensure customer information is accurate and interactions are properly documented.

Skills

Communication

Interpersonal skills

Customer service

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

1st Franklin Financial Corporation is seeking a Loan Sales Representative to join our branch team. The role emphasizes interpersonal skills and business knowledge to meet customer needs, collaborating closely with the Branch Manager and staff to build relationships.

You will drive exceptional customer experience by understanding product features and maintaining confidentiality of customer information. The position requires the ability to engage customers professionally, with a results-oriented