Branch Library Leader: Programs, Partnerships, Impact

City of Norfolk; Norfolk (VA); On-site; USD 53,000 - 73,000; Full time

Job summary

The City of Norfolk's Norfolk Public Library is seeking a Branch Manager to lead a neighborhood branch and oversee daily operations, staff supervision, and program execution. You will collaborate with leadership to ensure excellent patron services and community engagement.

Qualified candidates hold a Master’s in Library Science, Virginia Librarian Certification within six months, and at least two years of professional Librarian or management experience focusing on customer service and

Qualifications

• Two years experience as a professional Librarian or equivalent including management experience.
• Extensive knowledge in customer service, branch procedures (reference, circulation), and programming.
• Requires Master’s degree in Library Science from an ALA-accredited university.

Responsibilities

• Directs day-to-day operations of a neighborhood branch.
• Oversees staff scheduling, training, and performance reviews.
• Develops and implements innovative programs, services, and events.

Skills

Staff leadership

Staff development

Community partnerships

Customer service

Program development

Education

Master's degree in Library Science

Virginia Professional Librarian Certification (within 6 months)

Job description

The City of Norfolk's Norfolk Public Library is seeking a Branch Manager to lead a neighborhood branch and oversee daily operations, staff supervision, and program execution. You will collaborate with leadership to ensure excellent patron services and community engagement.

Qualified candidates hold a Master’s in Library Science, Virginia Librarian Certification within six months, and at least two years of professional Librarian or management experience focusing on customer service and