Branch Leadership & Sales Coach

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Job summary

Dollar Bank, FSB is seeking an Assistant Branch Manager I to participate in a comprehensive retail training program while working toward individual sales targets. You will collaborate with the Branch Manager to develop a motivated sales and service team, delivering consultative guidance and driving branch success.

The role emphasizes coaching, customer relationship growth, risk-aware decision making, and active participation in branch operations, including audits and scheduling.

Qualifications

• Bachelor's Degree with one year demonstrated track record of achieving sales goals is required.
• Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals.
• Retail Banking experience preferred.
• One year of managerial or supervisory experience is required.

Responsibilities

• Lead the branch's development of new customer relationships by greeting customers in the branch, scheduling appointments with leads, and conducting outbound calling efforts.
• Assume a leadership role while motivating and holding team members accountable, assist Branch Manager in evaluating team member performance.
• Assist the team in all areas of branch operations including branch audits, security, and scheduling.
• Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Maintain a professional appearance and conduct yourself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Skills

Sales experience

Leadership

Coaching

Customer service

Banking experience

Communication

MS Office

Education

Bachelor's degree

High School Diploma/GED

Retail Banking experience

1 year supervisory experience

Job description

Dollar Bank, FSB is seeking an Assistant Branch Manager I to participate in a comprehensive retail training program while working toward individual sales targets. You will collaborate with the Branch Manager to develop a motivated sales and service team, delivering consultative guidance and driving branch success.

The role emphasizes coaching, customer relationship growth, risk-aware decision making, and active participation in branch operations, including audits and scheduling.