Branch Leader: Service, Lending & Growth

First-Bank; North Carolina; On-site; USD 55,000 - 85,000; Full time

Job summary

First-Bank in Fletcher, NC, is seeking a Branch Manager I to lead daily branch operations and deliver exceptional customer service. You will supervise tellers, new accounts, and support staff, while aligning with sales goals and risk controls.

Responsibilities include staff training, ensuring compliance with bank policies, and driving profitability through efficient operations and effective cross-selling. A bachelor's degree in business or related field is preferred.

Qualifications

• Bachelor’s degree in business, finance, or related field.
• 0–5 years of management experience.
• Knowledge of bank operations and regulations.
• Excellent organizational and communication skills.

Responsibilities

• Supervise branch operations, tellers, and new accounts; open/close branch.
• Promote superior customer service and staff development.
• Ensure audit compliance and internal controls across the branch.
• Lead cross-selling and sales activities to meet goals.

Skills

Branch management

Customer service

Team leadership

Sales management

Education

Bachelor’s degree in business, finance, or related field

Tools

Banking software

Mainframe computer systems

MS Office

Job description

First-Bank in Fletcher, NC, is seeking a Branch Manager I to lead daily branch operations and deliver exceptional customer service. You will supervise tellers, new accounts, and support staff, while aligning with sales goals and risk controls.

Responsibilities include staff training, ensuring compliance with bank policies, and driving profitability through efficient operations and effective cross-selling. A bachelor's degree in business or related field is preferred.