Branch Leader & People Coach

Bank Five Nine (Community Bank); Town of Oconomowoc (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A community-focused bank in Oconomowoc, WI, is seeking a Corporate Assistant Branch Manager. This role involves cultivating customer relationships, coaching staff, and ensuring compliance with banking regulations. Candidates should have at least 7 years of retail banking experience and proven management success. The bank prides itself on its positive workplace culture and long-standing community commitment. Ideal candidates will demonstrate strong leadership skills, compliance expertise, and proficiency in relevant software. Join us to make a difference in the community.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 7 years of experience in a retail banking environment.
• Minimum of 5 years of management experience in retail banking.
• Proven success as a coach and/or trainer of a retail banking team.
• Established record of acceptable audits and compliance expertise.
• Proven knowledge of the bank's products and services.
• Proven knowledge of bank regulations and policies.
• Advanced proficiency with Word and Excel.
• Possesses an NMLS ID or meets the NMLS licensing requirements.

Responsibilities

• Actively coaches staff and ensures the transfer of learning necessary for employee development.
• Leads by example and helps to create a positive and inclusive environment.
• Assists customers in resolving issues tactfully and explains bank policies.
• Ensures staff delivers distinctive customer service.
• Works to resolve internal and external customer issues promptly.
• Ensures compliance with all banking laws and regulations.
• Partners with management to achieve branch goals.

Job description

A community-focused bank in Oconomowoc, WI, is seeking a Corporate Assistant Branch Manager. This role involves cultivating customer relationships, coaching staff, and ensuring compliance with banking regulations. Candidates should have at least 7 years of retail banking experience and proven management success. The bank prides itself on its positive workplace culture and long-standing community commitment. Ideal candidates will demonstrate strong leadership skills, compliance expertise, and proficiency in relevant software. Join us to make a difference in the community.