Corporate Assistant Branch Manager

Bank Five Nine (Community Bank); Town of Oconomowoc (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

A community-focused bank in Oconomowoc, WI, is seeking a Corporate Assistant Branch Manager. This role involves cultivating customer relationships, coaching staff, and ensuring compliance with banking regulations. Candidates should have at least 7 years of retail banking experience and proven management success. The bank prides itself on its positive workplace culture and long-standing community commitment. Ideal candidates will demonstrate strong leadership skills, compliance expertise, and proficiency in relevant software. Join us to make a difference in the community.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum of 7 years of experience in a retail banking environment.
• Minimum of 5 years of management experience in retail banking.
• Proven success as a coach and/or trainer of a retail banking team.
• Established record of acceptable audits and compliance expertise.
• Proven knowledge of the bank's products and services.
• Proven knowledge of bank regulations and policies.
• Advanced proficiency with Word and Excel.
• Possesses an NMLS ID or meets the NMLS licensing requirements.

Responsibilities

• Actively coaches staff and ensures the transfer of learning necessary for employee development.
• Leads by example and helps to create a positive and inclusive environment.
• Assists customers in resolving issues tactfully and explains bank policies.
• Ensures staff delivers distinctive customer service.
• Works to resolve internal and external customer issues promptly.
• Ensures compliance with all banking laws and regulations.
• Partners with management to achieve branch goals.

Job description

Friendly, authentic and relationship-oriented? Raise your hand (and apply here) if that’s you!

We have an exciting opportunity for a Corporate Assistant Branch Manager who invests time in people, communicates clearly and listens intently to meet the needs of customers and their team.

As a Corporate Assistant Branch Manager, you will acquire new and cultivate long-term business and consumer relationships, manage banker performance and development, and refer customers to other business partners within Bank Five Nine. This position will be located at our Corporate branch in Oconomowoc.

Essential Functions

• Actively coaches staff and ensures the transfer of learning necessary for employee development and engagement.
• Leads by example and helps to create a positive and inclusive environment.
• Assists in resolving customer issues in a tactful, effective manner and explains Bank Five Nine policies.
• Ensures the staff delivers distinctive customer service.
• Works to resolve internal and external customer issues promptly and courteously.
• Ensures compliance with all banking laws and regulations.
• Partners with branch management team to ensure achievement of branch goals.

Must Haves

• Bachelor’s degree or equivalent work experience
• Minimum of 7 years of experience in a retail banking environment
• Minimum of 5 years of management experience in retail banking
• Proven success as a coach and/or trainer of a retail banking team
• Established record of acceptable audits and compliance expertise
• Proven knowledge of the bank's products and services
• Proven knowledge of bank regulations and policies
• Advanced proficiency with Word and Excel
• Possesses an NMLS ID or meets the NMLS licensing requirements.

Preferred to Have

• Thorough knowledge of the bank's products and services
• Thorough knowledge of bank regulations and policies
• Wisconsin life license

Why Bank Five Nine

We’ve been in business over 161 years and we’re just getting started! Bank Five Nine is on a mission to make lives better for the Wisconsin communities that we have been honored to serve since 1859. We’re excited to be named a Top Place to Work for twelve years in a row and proud to be a place that people love to come to work every day.

We are an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals.