Assistant Branch Manager

State Credit Union; Columbia (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

SC State Credit Union in Columbia, SC seeks an Assistant Branch Manager to lead a dynamic team and drive growth while delivering exceptional member service.

You will assist the Branch Manager, supervise daily operations, open new accounts, support consumer lending and loan production, cross-sell products, and recruit members; lead by example to boost retention and productivity.

Qualifications

• Associate's degree or equivalent experience.
• Previous experience in credit unions or other financial institutions is essential.
• Solid background in staff management, consumer lending, and branch operations.

Responsibilities

• Assist the Branch Manager and help oversee branch operations.
• Monitor daily activities, open new accounts, and support consumer lending and loan production.
• Cross-sell products, recruit new members, and lead by example for other branch employees.
• Lead and coach employees to drive staff retention and productivity.
• Collaborate with leadership to execute strategic objectives and support branch goals.
• Travel to Columbia area locations and occasionally to other branches as needed.

Skills

Leadership

Staff management

Customer service

Education

Associate's degree or equivalent

Job description

Join SC State Credit Union as an Assistant Branch Manager at our Huger St. location. This exciting opportunity allows you to help lead a dynamic team, drive growth through smart strategies, and deliver excellence in member service. As a member-centric organization, we value your ability to build relationships and provide top-notch financial solutions and assistance to our members.

You will have the chance to showcase your leadership skills in a professional and high-performance culture that puts the member at the center of everything we do.

Be a part of a team that is dedicated to helping our community achieve financial success by becoming our Members Champion.

Your day to day as an Assistant Branch Manager

In this role, you will assist the Branch Manager and help oversee branch operations, from managing daily activities to ensuring excellent customer service. Your responsibilities will include, but not be limited to, monitoring office activities, opening new accounts, supporting, and overseeing consumer lending and loan production, cross-selling products, recruiting new members, and leading by example for other branch employees.

Additionally, you will lead and coach employees to drive staff retention and productivity while upholding the credit union's high standards. As a key player in executing Strategic Plan objectives, you'll collaborate with the Regional Team and upper management to achieve goals.

The Assistant Branch Manager position is based out of the Columbia area and requires travel, as needed, to all Columbia area locations, as well as periodic travel to other branches including in Aiken, Orangeburg, Florence, and Charleston to assist other branches in their efforts to help our members with their financial needs.

• Mileage is paid for out-of-town travel*

What We're Looking For In An Assistant Branch Manager

To excel as an Assistant Branch Manager, candidates must possess an associate's degree or equivalent experience, preferably in a related field. Previous experience in credit unions or other financial institutions is essential, along with a solid background in staff management, consumer lending, and branch operations. Proficiency in various policies and procedures governing financial services is crucial for success in this role.

The ideal candidate will demonstrate strong leadership skills, effective communication abilities, and a member-centric approach to service delivery. Additionally, familiarity with relevant software and tools utilized in credit union operations is advantageous.

Will you join our team?

If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!