Branch Leader: Growth, Service & Team Excellence

JPMorgan Chase & Co.; New Orleans (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in New Orleans seeks a Branch Manager to lead daily operations, deliver attentive service, and create a welcoming environment for clients and team.

You will coach the branch team, drive growth in deposits and investments, manage risk and controls, and partner with specialists to meet clients' financial needs.

The role requires flexibility for branch hours, completion of training, and a commitment to Chase’s Service, Heart, Curiosity, Courage, and Excellence culture.

Qualifications

• Passion for delivering exceptional client experiences and shaping a positive branch culture.
• Proven ability to coach and empower employees toward results.
• Strong multitasking skills and planning for branch growth.
• Decisive in fast-changing environments while maintaining accountability.
• Experience building a strong risk/control environment and adhering to policies.
• Ability to educate and connect teams, partners, and clients with technology.

Responsibilities

• Motivate the branch team by modeling Chase culture and values (Service, Heart, Curiosity, Courage, Excellence).
• Leverage the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships.
• Coach and develop the team to boost morale and performance.
• Encourage ongoing learning and development within the team.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control by applying sound judgment and policy compliance.

Skills

Leadership

Coaching

Strategic planning

Risk management

Staff development

Technology adoption

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase & Co. in New Orleans seeks a Branch Manager to lead daily operations, deliver attentive service, and create a welcoming environment for clients and team.

You will coach the branch team, drive growth in deposits and investments, manage risk and controls, and partner with specialists to meet clients' financial needs.

The role requires flexibility for branch hours, completion of training, and a commitment to Chase’s Service, Heart, Curiosity, Courage, and Excellence culture.