Branch Leader: Growth, Service & Team Empowerment

JPMorgan Chase & Co.; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Restaurant on-site

Job summary

JPMorgan Chase & Co. in Dallas, TX is seeking a Branch Manager to lead a busy Chase branch, delivering exceptional client service, coaching a diverse team, and driving deposits and investments growth.

The role requires strong leadership, risk awareness, and the ability to work evenings and weekends. You will coach staff, build client relationships, and represent the brand with hospitality and technology-enabled solutions.

Qualifications

• Passion for creating exceptional experiences and a welcoming culture for clients and teammates.
• Outstanding leadership and a proven track record of coaching and empowering employees.
• A master of multitasking with the ability to manage competing priorities in a branch.
• Thrive in a fast-paced environment with strong decision-making skills.
• Experience creating a strong risk and control environment and adhering to policies.
• Desire to influence, educate, and connect teams and clients with technology.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school diploma or GED (or foreign equivalent).
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our culture and values.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and engage with the community.
• Ensure a strong risk and control environment by using sound judgment and adhering to policies.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology literacy

Team development

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Dallas, TX is seeking a Branch Manager to lead a busy Chase branch, delivering exceptional client service, coaching a diverse team, and driving deposits and investments growth.

The role requires strong leadership, risk awareness, and the ability to work evenings and weekends. You will coach staff, build client relationships, and represent the brand with hospitality and technology-enabled solutions.