Branch Leader: Growth & Customer Experience

PNC; Richardson (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Paid holidays & vacation

Job summary

PNC is seeking a Branch Manager to lead activities at the Richardson East branch in Richardson, TX. The role emphasizes consultative client interactions, omni-channel service delivery, and collaboration with ecosystem partners to grow revenue and customer well-being.

The position requires building and coaching a high-performing team, managing risk and compliance, and delivering an exceptional client experience. Local regulatory requirements apply.

Qualifications

• 3+ years of related branch banking experience.
• Notary Public eligibility in the applicable state.
• No degree required; relevant experience considered.

Responsibilities

• Lead all aspects of branch performance, drive revenue and loyalty.
• Grow branch revenue through acquisition and share-of-wallet growth.
• Coach and develop the branch team to deliver a differentiated client experience.
• Ensure risk management, compliance and effective on-boarding and talent development.
• Foster an inclusive, high-performing work environment with strong operational controls.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager to lead activities at the Richardson East branch in Richardson, TX. The role emphasizes consultative client interactions, omni-channel service delivery, and collaboration with ecosystem partners to grow revenue and customer well-being.

The position requires building and coaching a high-performing team, managing risk and compliance, and delivering an exceptional client experience. Local regulatory requirements apply.