Branch Leader & Growth Coach

Columbia Bank; Enumclaw (WA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) match

Life insurance

Disability insurance

Tuition assistance

Volunteer days

Job summary

Columbia Bank in Enumclaw, WA is seeking a Branch Operations Manager to ensure the branch meets operations standards, coach tellers, open new accounts, and oversee loans and branch controls.

You will lead the team, develop client relationships, and may participate with mortgage loan duties as an MLO, onsite at 501 Roosevelt Avenue Enumclaw WA 98022. Competitive benefits and career growth opportunities are offered.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor’s in banking, business, or related field preferred or equivalent experience.
• 3 years of retail banking experience required.
• 2 years of management or supervisory experience preferred.
• 2 years of consumer and small business lending origination experience preferred.
• Customer service background in retail or banking.
• Demonstrated ability to grow sales by developing long-lasting relationships and offering solutions.
• Demonstrated leadership skills and ability to handle difficult conversations professionally.

Responsibilities

• Ensure branch meets or exceeds operations standards and audits.
• Back up to personal banking team to open new accounts and gather credit information.
• Manage, lead, train, and coach tellers; oversee personal bankers with Branch Manager.
• Process and oversee tasks such as opening/closing the branch, overdraft monitoring, wire transfers, collections, stop payments, and branch controls.

Skills

Customer service

Leadership

Sales growth

Relationship building

Attention to detail

Multi-tasking

Training & mentoring

Spreadsheets

Education

High School Diploma or GED

Associate/Bachelor in banking or related field

Tools

Banking software

Job description

Columbia Bank in Enumclaw, WA is seeking a Branch Operations Manager to ensure the branch meets operations standards, coach tellers, open new accounts, and oversee loans and branch controls.

You will lead the team, develop client relationships, and may participate with mortgage loan duties as an MLO, onsite at 501 Roosevelt Avenue Enumclaw WA 98022. Competitive benefits and career growth opportunities are offered.