Branch Leader - Grow Revenue, Elevate Customer Experience

PNC; Washington (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

PNC is seeking a Branch Manager for its Washington, IL branch. Based in a high-volume retail environment, you will lead all aspects of branch performance, drive Revenue growth, and deliver a differentiated client experience through a consultative approach.

You will coach a high-performing team, ensure risk and compliance standards are met, and collaborate with ecosystem partners to enhance community presence and customer loyalty. Strong leadership and financial acumen are essential.

Qualifications

• Experience leading a branch team or equivalent leadership role.
• Strong understanding of retail banking products and services.
• Ability to manage risk and ensure regulatory compliance.

Responsibilities

• Lead branch performance and drive revenue through consultative client interactions.
• Coach and develop branch staff to deliver a differentiated client experience.
• Oversee risk management, compliance, and operational controls.
• Collaborate with ecosystem partners to expand share of wallet and community involvement.

Skills

People management

Sales leadership

Customer service

Risk management

Job description

PNC is seeking a Branch Manager for its Washington, IL branch. Based in a high-volume retail environment, you will lead all aspects of branch performance, drive Revenue growth, and deliver a differentiated client experience through a consultative approach.

You will coach a high-performing team, ensure risk and compliance standards are met, and collaborate with ecosystem partners to enhance community presence and customer loyalty. Strong leadership and financial acumen are essential.