In-Office Branch Manager: Lead Growth & Customer Experience

PNC; Hamilton Township (NJ); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical + Dental + Vision

401(k) with match

Pension and stock plans

Dependent care reimbursement

Parental leave

Job summary

PNC is seeking a Branch Manager in Hamilton, NJ to lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel environment.

The role requires 3+ years of related experience, Spanish language ability, and a strong focus on risk management and people leadership. PNC emphasizes an in-office culture with opportunities for growth and development within the Retail Branch organization.

Qualifications

• 3+ years of related experience typically required.
• Knowledge of branch operations and risk management.
• Spanish Speaking - Required

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Utilize a branded sales process to achieve sales targets and growth.
• Coach to consultative selling and develop a high performing branch team.
• Manage risk and ensure regulatory compliance across branch operations.
• Lead talent development, onboarding, coaching and performance management.
• Deliver a differentiated client experience through technology-enabled interactions.

Skills

Customer Focus

People Management

Sales Leadership

Risk Management

Financial Knowledge

Education

No Degree

Job description

PNC is seeking a Branch Manager in Hamilton, NJ to lead all aspects of branch performance, drive revenue, and deliver a differentiated client experience in an omni-channel environment.

The role requires 3+ years of related experience, Spanish language ability, and a strong focus on risk management and people leadership. PNC emphasizes an in-office culture with opportunities for growth and development within the Retail Branch organization.