Branch Manager: Customer Experience & Growth

PNC; Hillsborough Township (NJ); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Pension plan

Stock purchase plan

Job summary

PNC is seeking a Branch Manager based in Hamilton, NJ to lead branch performance and drive revenue through consultative client interactions. You will build a high-performing team, manage risk and ensure an omni-channel client experience.

The role emphasizes talent development, onboarding and coaching to deliver outstanding service. Qualifications include 3+ years in related experience, no degree required, and Spanish language ability.

Qualifications

• Roles at this level typically do not require a university degree, but related experience or product knowledge is needed.
• 3+ years of related experience in banking or financial services required.
• Spanish speaking ability is required for this position.

Responsibilities

• Lead all aspects of branch performance, drive revenue, and build customer loyalty.
• Sell consultatively to grow branch revenue through consumer and business clients.
• Coach and develop branch team; manage risk, compliance and operations.
• Provide a differentiated client experience across in-person and digital channels.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager based in Hamilton, NJ to lead branch performance and drive revenue through consultative client interactions. You will build a high-performing team, manage risk and ensure an omni-channel client experience.

The role emphasizes talent development, onboarding and coaching to deliver outstanding service. Qualifications include 3+ years in related experience, no degree required, and Spanish language ability.