Branch Leader: Customer Growth & Team Coaching

PNC Financial Services Group, Inc.; Colorado; On-site; USD 54,000 - 89,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) with employer match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. is seeking an Assistant Branch Manager based at the 136th & Zuni branch in Broomfield, CO. The role leads a team, coaches staff, and drives revenue through proactive client interactions in an omni-channel environment.

The position emphasizes building a high performing branch, mentoring employees, and delivering exceptional customer experiences while managing risk and adhering to policies. Notary requirements may apply in the state of employment.

Qualifications

• Role typically requires an Associates or equivalent degree with related experience.
• Notary Public ability may be required in applicable states.
• Background checks per CFPB regulations and other standards may apply.

Responsibilities

• Supports all aspects of branch performance for individuals and teams.
• Builds a high performing team through coaching and development of branch members.
• Leads omni-channel client experiences and drives revenue and loyalty.
• Manages the branded sales process to achieve sales targets and customer loyalty.
• Ensures effective risk management and adherence to policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Coaching Others

Decision Making

Critical Thinking

Digital Awareness

Effective Communications

Managing Multiple Priorities

Retail Lending

Selling

Education

Associates

Job description

PNC Financial Services Group, Inc. is seeking an Assistant Branch Manager based at the 136th & Zuni branch in Broomfield, CO. The role leads a team, coaches staff, and drives revenue through proactive client interactions in an omni-channel environment.

The position emphasizes building a high performing branch, mentoring employees, and delivering exceptional customer experiences while managing risk and adhering to policies. Notary requirements may apply in the state of employment.