Branch Leader: Customer Experience & Revenue Growth

PNC; United States; Presencial; USD 54 000 - 89 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Prescription Drug Coverage

401(k) with match

Pension and Stock Purchase Plans

Educational Assistance

Resumo da oferta

PNC in Colorado Springs, CO is seeking an Assistant Branch Manager to lead a high‑performing branch team in an omni‑channel environment. The role emphasizes coaching, client experience, and identifying opportunities to grow revenue and loyalty among consumer and small business clients.

Bilingual in Spanish preferred. This is an in‑office role within the Branch Banking organization, with a focus on risk management, notary requirements, and ensuring top customer service standards while maintaining

Qualificações

• Associates degree or equivalent required.
• Coaching and developing employees.
• Notary Public in the applicable state.

Responsabilidades

• Support all aspects of branch operations and team performance.
• Lead and develop branch team through coaching and onboarding.
• Drive revenue and client loyalty via omni‑channel interactions.
• Manage customer experience and problem resolution to protect the brand.

Conhecimentos

Accountability

Banking

Customer Service

Coaching Others

Decision Making

Sales Competencies

Leadership

Formação académica

Associates Degree

Descrição da oferta de emprego

PNC in Colorado Springs, CO is seeking an Assistant Branch Manager to lead a high‑performing branch team in an omni‑channel environment. The role emphasizes coaching, client experience, and identifying opportunities to grow revenue and loyalty among consumer and small business clients.

Bilingual in Spanish preferred. This is an in‑office role within the Branch Banking organization, with a focus on risk management, notary requirements, and ensuring top customer service standards while maintaining