Branch Leader: Drive Revenue & Exceptional Customer Experience

PNC Financial Services Group, Inc.; Denver (CO); Hybrid; USD 91,000 - 151,000; Full time

Job summary

PNC Financial Services Group, Inc. in Denver, Colorado, is seeking an experienced Branch Manager to lead a busy retail team.

You will drive branch performance, deliver a differentiated customer experience, and manage risk and regulatory compliance in a fast-paced, in-office environment. You will recruit, coach and develop staff, partner with local businesses, and ensure revenue growth through a consultative sales process and community involvement.

Qualifications

• 5+ years of related experience is typically required.
• At least 2 years of supervisory experience is required.
• Notary Public commission may be required by state regulations.

Responsibilities

• Lead branch performance planning and execution to drive revenue and customer loyalty.
• Drive a differentiated client experience across in-branch and omni-channel touchpoints.
• Coach and develop branch staff, manage onboarding and performance.
• Oversee risk management and regulatory compliance in a complex environment.
• Lead ecosystem partnerships and community engagement to grow share-of-wallet.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results Oriented

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Denver, Colorado, is seeking an experienced Branch Manager to lead a busy retail team.

You will drive branch performance, deliver a differentiated customer experience, and manage risk and regulatory compliance in a fast-paced, in-office environment. You will recruit, coach and develop staff, partner with local businesses, and ensure revenue growth through a consultative sales process and community involvement.