Branch Leader: Customer-Centric Banking & Growth

JPMorgan Chase & Co.

Aliso Viejo (CA)

On-site

USD 90,000 - 130,000

Full time

46 hours ago

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Job summary

Chase is seeking a Branch Manager to lead a California branch, delivering outstanding service, coaching a team, and driving deposits and investments. You will oversee operations, risk controls, and community engagement, reflecting our Service, Heart, Curiosity, Courage, and Excellence culture.

The role requires 2+ years of management experience, a high school degree or GED, and availability for weekend/evening hours.

Qualifications

2+ years of management experience in Retail Banking or equivalent Chase leadership experience.
High school diploma or GED required; college degree preferred.

Responsibilities

Be a motivating force for the branch team by sharing a clear vision and embodying our company’s culture and values.
Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.