Branch Leader: Client Growth & Team Coach

JPMorgan Chase & Co.; Prescott (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Prescott, AZ, seeks a Branch Manager to lead daily operations, coach a retail banking team, and deliver superb client service.

You will grow deposits and investments, manage risk, and represent the brand in the community. The role requires weekend/evening hours and travel for training.

If you have 2+ years of leadership in retail banking and a high school diploma, you may be a fit.

Qualifications

• 2+ years of management or leadership experience in retail banking or similar Chase leadership role.
• Ability to work branch hours including weekends and evenings.
• Strong commitment to service culture and customer focus.
• Willingness to travel for training and meetings as needed.
• Compliance with Dodd-Frank and SAFE Act requirements and related background checks.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our culture and values (Service, Heart, Curiosity, Courage, Excellence).
• Deliver on branch goals by leveraging the Branch Scorecard to grow deposits and investments.
• Prioritize understanding and meeting client needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognizing successes.
• Encourage ongoing learning and development within the team to stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen branch presence and community ties.
• Ensure a strong risk and control environment by following policies and safeguarding clients and the firm.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Tech literacy

Customer service

Team building

Flexible hours

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Prescott, AZ, seeks a Branch Manager to lead daily operations, coach a retail banking team, and deliver superb client service.

You will grow deposits and investments, manage risk, and represent the brand in the community. The role requires weekend/evening hours and travel for training.

If you have 2+ years of leadership in retail banking and a high school diploma, you may be a fit.