Branch Lead - Library Programs & Outreach

Library Systems & Services, LLC; Burney (CA); Vor Ort; USD 28.000 - 40.000; Teilzeit

Zusammenfassung

Library Systems & Services, LLC’s Burney Library location is seeking a Branch Lead to oversee daily operations, supervise staff, and deliver engaging programs for all ages. The role emphasizes patron services, outreach, and community engagement within Shasta Public Libraries.

The position requires on-site work in Burney, CA, with 32 hours per week (Tuesday–Saturday) and a focus on early literacy through Storytimes and family programs. Prior library supervisory experience is preferred.

Qualifikationen

• Associate degree from an accredited institution or current enrollment in an accredited associate degree program required; bachelor’s degree preferred.
• At least one year of experience in customer service, education, libraries, childcare, community services, or a related public-facing setting.
• Library experience, supervisory or team leadership experience, and experience leading children’s programs or group activities preferred.
• Strong customer service, communication, interpersonal, and organizational skills.
• Ability to coordinate daily branch operations, balance multiple responsibilities, and supervise and support branch staff.
• Ability to confidently plan and deliver Storytimes and other programs, with enthusiasm for early literacy and community engagement.
• Basic proficiency with computers and common office technology.
• Ability to exercise sound judgment, apply established policies, and respond calmly and professionally to challenging situations.
• Dependability, flexibility, initiative, and a collaborative approach to leadership and public service.
• Availability to work 32 hours per week, Tuesday through Saturday, with occasional travel to other library locations for meetings or training.

Aufgaben

• Oversee daily branch operations, including opening and closing procedures, staff assignments, and service desk coverage.
• Perform circulation duties, manage patron accounts and holds, shelve materials, maintain collections, and create displays.
• Assist patrons with reference questions, reading recommendations, computers, printing, and digital library resources.
• Maintain a clean and organized facility, including sanitizing shared surfaces and equipment, emptying trash, and maintaining restrooms as needed.
• Supervise, train, and coach assigned branch staff; provide performance feedback and assist with evaluations and corrective action in coordination with library management and Human Resources.
• Plan and lead developmentally appropriate Storytimes that incorporate books, songs, movement, and interactive early literacy activities.
• Develop and deliver programs for children, teens, adults, and families; coordinate supplies, promotion, setup, cleanup, and program evaluation.
• Support Summer Reading and other systemwide initiatives in collaboration with programming staff.
• Build community relationships, conduct approved outreach, and represent the library at assigned meetings and events.
• Apply library policies and the Code of Conduct consistently, address patron concerns, and use appropriate de-escalation techniques.
• Maintain operational statistics, records, and incident reports; communicate staffing, facility, technology, and safety concerns to management.
• Obtain approval from library management and Human Resources, as applicable, for partnerships, formal disciplinary actions, hiring and termination decisions, budget approvals, policy changes, and major operational decisions.
• Perform other duties and tasks as assigned or necessary to support library operations.

Kenntnisse

Customer service

Supervisory experience

Storytimes

Community outreach

Staff training

Interpersonal skills

Ausbildung

Associate degree

Bachelor's degree preferred

Jobbeschreibung

Library Systems & Services, LLC’s Burney Library location is seeking a Branch Lead to oversee daily operations, supervise staff, and deliver engaging programs for all ages. The role emphasizes patron services, outreach, and community engagement within Shasta Public Libraries.

The position requires on-site work in Burney, CA, with 32 hours per week (Tuesday–Saturday) and a focus on early literacy through Storytimes and family programs. Prior library supervisory experience is preferred.