Branch Growth & Service Leader

JPMorganChase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase in New York is seeking a Branch Manager to lead daily branch operations, coach the team, grow deposits and investments, and deliver exceptional client service. You will model our culture of Service, Heart, Curiosity, Courage, and Excellence while representing the brand in the community.

The role requires strong leadership, experience in retail banking, and the ability to work branch hours including weekends and evenings.

Qualifications

• Leadership experience coaching and empowering employees to achieve results.
• Strong multitasking and prioritization in a branch setting.
• Ability to work in a fast-paced environment with sound decision-making.
• Experience maintaining risk and control environments and policy adherence.
• Willingness to travel for training and meetings.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying our values.
• Drive growth in deposits and investments using the Branch Scorecard.
• Understand and meet client needs to build lasting relationships.
• Develop a high-performing team through coaching and feedback.
• Encourage ongoing learning and development to keep skills sharp.
• Engage with local businesses to strengthen the branch's presence.
• Maintain a strong risk and control environment and follow policies.

Skills

Leadership

Coaching & development

Client relationships

Financial products knowledge

Risk & controls

Education

High school diploma or GED

College degree preferred

Job description

JPMorganChase in New York is seeking a Branch Manager to lead daily branch operations, coach the team, grow deposits and investments, and deliver exceptional client service. You will model our culture of Service, Heart, Curiosity, Courage, and Excellence while representing the brand in the community.

The role requires strong leadership, experience in retail banking, and the ability to work branch hours including weekends and evenings.