Branch Growth Leader - Service, Coaching & Community

Testing Site - JPMC; Mentor (OH); On-site; USD 75,000 - 110,000; Full time

Job summary

JPMorgan Chase in Mentor, OH is seeking a Branch Manager to lead a dynamic team and deliver exceptional, hospitality-driven banking experiences for clients and colleagues. You will drive performance by coaching staff, growing deposits and investments, and coordinating branch operations with a focus on integrity and service.

The role demands a strong leader who thrives in a fast-paced environment, embraces technology, and collaborates across teams to meet client needs and corporate goals.

Qualifications

• Demonstrated passion for delivering exceptional experiences and setting the tone in the branch.
• Proven leadership with coaching and empowering teams to achieve results.
• Strong multitasking and organizing skills to manage branch priorities.
• Ability to adapt to a fast-paced environment and make sound decisions.
• Experience maintaining a robust risk and control environment and policy adherence.
• Ability to educate and connect teams, partners, and clients with technology.
• Minimum 2+ years of management, Retail Banking, or equivalent leadership experience.

Responsibilities

• Inspire the branch team by sharing a clear vision and embodying our culture and values.
• Grow deposits and investments by leveraging performance metrics and strategies.
• Prioritize client needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and celebrations.
• Promote ongoing learning and development to stay ahead in banking.
• Forge relationships with local businesses to strengthen branch presence and community ties.
• Maintain strong risk and control environment by acting with integrity and following policies.

Skills

Leadership

Coaching

People management

Customer service

Strategic planning

Risk management

Time management

Decision making

Education

High school diploma or GED

College degree preferred

Job description

JPMorgan Chase in Mentor, OH is seeking a Branch Manager to lead a dynamic team and deliver exceptional, hospitality-driven banking experiences for clients and colleagues. You will drive performance by coaching staff, growing deposits and investments, and coordinating branch operations with a focus on integrity and service.

The role demands a strong leader who thrives in a fast-paced environment, embraces technology, and collaborates across teams to meet client needs and corporate goals.