Branch Growth Leader: Sales, Service & Lending

United Community Bank; Cornelius (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

United Community Bank in Cornelius, NC seeks an experienced Branch Manager to lead day-to-day operations, drive growth, and ensure excellent customer service. You will oversee staff, manage lending activities, and develop plans to expand deposits and revenue.

This role requires at least 3 years in banking with supervisory experience; a Bachelor's is preferred. Travel up to 25% may be required, and compliance with banking regulations is essential.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 3 years banking experience.
• Consumer/Residential lending experience.
• Supervisory experience.
• Good interpersonal communication and supervisory skills.
• Proficient in Microsoft Office programs.
• Background in financial operating policies and procedures, banking regulations preferred.

Responsibilities

• Responsible for overall management, growth and profitability of branch.
• Cross-trained on all functions within the branch.
• Responsible for overall day-to-day management of facility, staff and operations of the branch.
• Uses reports and resources as tools to maximize results for branch and staff.
• Accountable for maximizing branch revenues, sales, customer satisfaction including CSP scores while minimizing operating losses.
• Participates in hiring, on-boarding, disciplining, and rewarding staff; responsible for managing performance of all branch employees; coaches employees for optimal performance.
• Responsible for communicating and monitoring goals to staff on a consistent basis.
• Assists in creation of and maintaining branch business plan.
• Proactively participates in business development efforts to grow the branch.
• Performs business calling and sales programs.
• Updates and monitors sales activities using 360 View.
• Develops and maintains a diversified loan and deposit portfolio based on current campaign focus.
• Actively participates in the community maintaining good public relations.
• Implements controls to protect the bank in accordance with policies and procedures.
• Serves as chief communicator on all topics pertaining to and for branch staff.
• Interview consumer loan applicants and request specified information for loan applications.
• Recommend and outline loan terms.
• NMLS initial registration and annual renewal is required for this role.

Skills

Interpersonal communication

Supervisory experience

Verbal and written communication

Leadership

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

United Community Bank in Cornelius, NC seeks an experienced Branch Manager to lead day-to-day operations, drive growth, and ensure excellent customer service. You will oversee staff, manage lending activities, and develop plans to expand deposits and revenue.

This role requires at least 3 years in banking with supervisory experience; a Bachelor's is preferred. Travel up to 25% may be required, and compliance with banking regulations is essential.