Branch Growth Leader – Customer Experience & Team Coach

JPMorgan Chase & Co.; Dedham (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service and driving deposits and investments growth. You will coach a team, manage operations, and uphold the brand's hospitality and technology solutions.

The role emphasizes strong risk management, community engagement, and a culture of service, curiosity, and excellence, with branch hours including weekends and evenings.

Qualifications

• Must have 2+ years of management or Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• Passion for creating exceptional experiences and servicing clients.

Responsibilities

• Motivate branch team by sharing a clear vision and embodying Chase culture.
• Grow deposits and investments and manage branch operations.
• Coach team through feedback and celebrate successes to boost morale.
• Build relationships with local businesses to strengthen branch presence.
• Ensure a strong risk and control environment by adhering to policies.

Skills

Leadership experience

Coaching & mentoring

Decision making

Risk & control

Customer relationship

Education

High school diploma or GED

College degree (preferred)

Job description

JPMorgan Chase & Co. is seeking a Branch Manager to lead a Chase Branch, delivering exceptional service and driving deposits and investments growth. You will coach a team, manage operations, and uphold the brand's hospitality and technology solutions.

The role emphasizes strong risk management, community engagement, and a culture of service, curiosity, and excellence, with branch hours including weekends and evenings.