Branch Growth Leader - Customer & Community (ESOP)

Woodforest National Bank; Lima (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

ESOP

401(k) Matching

Medical Coverage

Paid Time Off

Disability & Life Insurance

Well-being Program

Job summary

Woodforest National Bank in Lima, Ohio is seeking a Retail Branch Manager I to grow consumer and business relationships, engage with the community, and nurture in-store partner connections, while delivering the Woodforest Experience to every customer, every day.

Responsibilities include achieving branch sales and revenue goals, recruiting and coaching staff, developing strategies to deepen relationships, and expanding deposits and loans while maintaining confidentiality and compliance.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
• We prefer candidates who reside within our community.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and lead team members to reach their full potential.
• Demonstrate flexibility to perform every other duty as assigned.

Skills

Sales

Customer Service

Leadership

Communication

Education

Bachelor's degree

High School Diploma

Job description

Woodforest National Bank in Lima, Ohio is seeking a Retail Branch Manager I to grow consumer and business relationships, engage with the community, and nurture in-store partner connections, while delivering the Woodforest Experience to every customer, every day.

Responsibilities include achieving branch sales and revenue goals, recruiting and coaching staff, developing strategies to deepen relationships, and expanding deposits and loans while maintaining confidentiality and compliance.