Branch Growth & Experience Leader

JPMorgan Chase; Chicago (IL); On-site; USD 75,000 - 95,000; Full time

Job summary

JPMorgan Chase in Chicago seeks a Branch Manager to lead a dynamic team, delivering exceptional client experiences and driving branch growth. You will manage deposits and investments, oversee operations, and coach staff to achieve remarkable results while upholding the highest standards of risk controls and compliance.

The role requires 2+ years of management experience in retail banking, a high school diploma or equivalent, and willingness to work extended hours, including weekends.

Qualifications

• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• Ability to work branch hours including weekends and evenings.
• Familiarity with risk controls and operating policies.
• Strong leadership and coaching capabilities to grow a high-performing team.

Responsibilities

• Motivate branch team by modeling culture and values.
• Grow deposits and investments using the Branch Scorecard insights.
• Meet client needs to build lasting relationships and trust.
• Coach the team and celebrate successes to boost morale.
• Encourage ongoing learning and development.
• Build relationships with local businesses to strengthen branch presence.
• Maintain strong risk and control environment and adhere to policies.

Skills

Leadership

Coaching

Strategic planning

Customer focus

Risk management

Communication

Multitasking

Education

High school diploma/GED

College degree preferred

Job description

JPMorgan Chase in Chicago seeks a Branch Manager to lead a dynamic team, delivering exceptional client experiences and driving branch growth. You will manage deposits and investments, oversee operations, and coach staff to achieve remarkable results while upholding the highest standards of risk controls and compliance.

The role requires 2+ years of management experience in retail banking, a high school diploma or equivalent, and willingness to work extended hours, including weekends.