Branch Leader: Grow Deposits, Elevate Client Experience

JPMorgan Chase & Co.; Waukegan (IL); On-site; USD 65,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. in Illinois seeks a Branch Manager to lead daily branch operations, grow deposits and investments, and coach a high‑performing team. You will deliver hospitality, partner with specialists, and represent our brand with customers and the community.

You will oversee risk control, ensure policy adherence, and develop staffing plans while keeping customers at the center of service excellence. Weekend/evening hours required.

Qualifications

• Demonstrated leadership in a retail banking environment.
• Proven ability to coach and develop branch staff.
• Strong risk awareness and adherence to policies.
• Comfort with technology and financial products.
• Ability to build relationships with clients and community.

Responsibilities

• Lead branch team with a clear vision and uphold company values.
• Grow deposits and investments and manage branch operations.
• Coach, evaluate, and develop the staff for performance.
• Maintain strong risk controls and ensure policy compliance.
• Engage with local businesses and the community.
• Balance branch goals with service excellence and hospitality.
• Work flexible hours, including weekends and evenings.

Skills

Leadership

Coaching

Multitasking

Decision Making

Risk & Compliance

Policy Adherence

Tech Enablement

Customer Focus

Education

High School Diploma or GED

Job description

JPMorgan Chase & Co. in Illinois seeks a Branch Manager to lead daily branch operations, grow deposits and investments, and coach a high‑performing team. You will deliver hospitality, partner with specialists, and represent our brand with customers and the community.

You will oversee risk control, ensure policy adherence, and develop staffing plans while keeping customers at the center of service excellence. Weekend/evening hours required.