Branch GM: Operations, Growth & Customer Experience

SmartRecruiters, Inc.; Baltimore (MD); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Company car

Exclusive employee rentals

Health insurance

401k

Job summary

SIXT is seeking a General Manager to own branch operations across downtown and airport locations. You will inspire your team, drive profitability, manage rental fleets, oversee sales and performance initiatives, and ensure exceptional customer experiences.

You will develop strategic initiatives, monitor KPIs, coach leaders, and supervise budgets, staffing, and contracts to maximize efficiency and growth. Travel up to 40% domestically is expected.

Qualifications

• Experience in the car rental industry is required.
• 5+ years of relevant work experience in sales, business development or customer service.
• Bachelor’s degree in Business, Management, or related field preferred.

Responsibilities

• Manage all operational aspects of designated branches.
• Develop and implement strategic initiatives aligned with business requirements.
• Foster employee engagement and leadership development.

Skills

Leadership

Sales

Business Development

Customer Service

Communication Skills

Education

Bachelor’s degree in Business, Management, or related field

Job description

SIXT is seeking a General Manager to own branch operations across downtown and airport locations. You will inspire your team, drive profitability, manage rental fleets, oversee sales and performance initiatives, and ensure exceptional customer experiences.

You will develop strategic initiatives, monitor KPIs, coach leaders, and supervise budgets, staffing, and contracts to maximize efficiency and growth. Travel up to 40% domestically is expected.