Branch General Manager — Growth & Operations Leader

The Shield Companies; Village of Elmsford (NY); On-site; USD 85,000 - 105,000; Full time

Job summary

EcoShield Pest Solutions seeks a General Manager for its Elmsford, NY branch. You will lead daily operations, drive branch profitability, ensure regulatory compliance, and deliver exceptional customer service.

You will develop the team, maintain safety and training records, handle escalations, and collaborate with regional leadership on initiatives and continuous improvement. Qualifications: bachelor’s degree or 2+ years of pest control management, 21+, valid driver’s license.

Qualifications

• Bachelor’s degree in a related field or 2+ years of management experience in the pest control industry.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function.

Responsibilities

• Oversee daily branch operations and performance, ensuring alignment with goals, targets, and KPIs.
• Grow, train, and develop management and staff; maintain safety protocols and training records.
• Ensure branch compliance with local, state, and industry regulations; licensing and safety standards.
• Manage customer escalations and employee relations; resolve operational challenges while maintaining high service standards.
• Partner with regional leadership to execute company initiatives and drive continuous improvement.

Skills

Leadership

Communication

Regulatory compliance

Customer service

Safety awareness

Education

Bachelor’s degree or 2+ years of pest control management

Job description

EcoShield Pest Solutions seeks a General Manager for its Elmsford, NY branch. You will lead daily operations, drive branch profitability, ensure regulatory compliance, and deliver exceptional customer service.

You will develop the team, maintain safety and training records, handle escalations, and collaborate with regional leadership on initiatives and continuous improvement. Qualifications: bachelor’s degree or 2+ years of pest control management, 21+, valid driver’s license.