Branch General Manager — Growth & Customer Experience

TAL Building Centers; Washington; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and dental insurance

HSA contributions

Vision insurance

Life insurance

Paid time off including birthday

401k options

Job summary

TAL Building Centers in Vancouver, WA, seeks a Branch Manager to lead store operations onsite. You will drive profitability, supervise production, distribution and marketing, and maintain exceptional customer service while safeguarding assets.

Ideal candidates bring 4–10 years of experience, a high school diploma or GED (Bachelor’s degree preferred), and strong communication skills. A valid driver’s license and MVR screening are required.

Qualifications

• 4–10 years of experience.
• High school diploma or GED preferred.
• Bachelor’s degree.
• Excellent written and oral communication skills.
• Valid driver’s license and ability to pass MVR requirements.

Responsibilities

• Monitor and develop an ongoing customer service attitude in all employees.
• Meet or exceed the branch’s Annual Operating Plan.
• Ensure TAL’s Safety Program is implemented and active at the branch.
• Direct an aggressive sales program for retail consumers and building contractors; confer with customers and general office to evaluate and promote possibilities for improved and expanded service and products in the area.
• Supervise inside and outside operations, including margins, expense control, inventories, deliveries and housekeeping.
• Utilize Spruce information to analyze branch results to increase sales, margins and inventory control.
• Be responsible for personnel management, including hiring, training, motivating, appraising, compensating and terminating employees.
• Support purchasing functions in conjunction with the marketing and purchasing departments to meet customers’ needs and facilitate sales.
• Support and implement company marketing and merchandising programs; monitor branch presentation including pricing, inventory levels and promotional displays.

Skills

Customer service

Leadership

Communication

Education

High school diploma or GED

Bachelor’s degree

Job description

TAL Building Centers in Vancouver, WA, seeks a Branch Manager to lead store operations onsite. You will drive profitability, supervise production, distribution and marketing, and maintain exceptional customer service while safeguarding assets.

Ideal candidates bring 4–10 years of experience, a high school diploma or GED (Bachelor’s degree preferred), and strong communication skills. A valid driver’s license and MVR screening are required.