Branch Financial Advisor & Member Solutions

MSU (Michigan State University) Federal Credit Union; Algonquin (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

PTO 26 days

Volunteer Time Off

11 Paid Holidays

Job summary

MSU Federal Credit Union in Algonquin, IL is seeking a Financial Services Specialist to deliver outstanding member service while driving sales and deepening relationships. You will handle transactions, open accounts, and provide personalized financial guidance in a fast-paced branch environment.

The role requires strong communication and time management, with focus on risk mitigation and adherence to procedures.

Qualifications

• High school diploma or equivalent required.
• Availability to work full-time, including Saturdays.
• Excellent communication and customer service skills.

Responsibilities

• Provide exceptional member service and cross-sell products to meet member needs.
• Process transactions and open accounts with accuracy and efficiency.
• Perform fraud risk reviews and monitor security to protect members and the credit union.
• Support training initiatives and contribute to process improvements.

Skills

Customer service

Sales

Financial guidance

Fraud prevention

Risk mitigation

Training & coaching

Education

High school diploma or equivalent

Job description

MSU Federal Credit Union in Algonquin, IL is seeking a Financial Services Specialist to deliver outstanding member service while driving sales and deepening relationships. You will handle transactions, open accounts, and provide personalized financial guidance in a fast-paced branch environment.

The role requires strong communication and time management, with focus on risk mitigation and adherence to procedures.